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FAQ

Find answers to common questions about our services.

To apply for a residence certificate, visit Balai Desa Karanganyar on Monday to Friday from 8:-12: WIB. Prepare a photocopy of your KTP and KK, then submit it to the service counter staff.
Currently, permit services are still handled in person at Balai Desa Karanganyar. However, we are developing an online system to make it easier for the community. More information will be shared via social media.
The processing time for a birth certificate usually takes 3-5 working days. Ensure all documents are complete, such as a birth certificate from a hospital or midwife.
To apply for social assistance, please visit Balai Desa Karanganyar with your KTP, KK, and income statement. Staff will provide the form and instructions for completion.
There is no fee for issuing a poverty certificate. This service is provided free of charge as a form of assistance to the community in need.
You can contact us via phone number (282) 123456 or email [email protected]. Operating hours: Monday to Friday, 8:-16: WIB.

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